Dear Clients and Colleagues,

It is our profound pleasure to announce the 2010 Monarch Senior Care "Brownie Points" Winners.

For the benefit of our Clients, The Brownie Points program is a Monarch exclusive program that rewards our employees for demonstrating commitment to service excellence, adaptability and flexibility and/or community service to those in need. Brownie Points can be awarded by management or transferred from one employee to another, allowing peers to recognize each other for acts that support the Monarch mission or help them directly.

Without further adieu, here are our winners:

This year's winner is Caregiver Jim P!  Jim (one of our more senior Caregivers) has demonstrated time and again remarkable flexibility, a genuine concern for those he cares for and numerous accolades from his primary client. That client had been with another care provider in the past and was very unhappy with their service. After working with Jim they have nothing but great things to say about him and the ways he helps them. Bravo Jim!

Jim will receive a signed certificate, a Monarch embroidered attaché case and a gift card valued at $300.oo!

We also have an honorable mention for Caregiver Helena M! While Helena is a more recent addition to our team, we felt her efforts were more than due a mention. Helena started with us as a come-and-go Caregiver. Shortly after starting with us, one of her clients needed live-in attention. WIth hardly a question, Helena put her personal life on hold and eagerly volunteered for the work. Due to her dedication, our client continues to live in the comfort of home with a familiar face and the service she's come to expect and enjoy.

For Helena's efforts, she will receive dinner at her favorite restaurant and a portable GPS unit valued at approximately $100.00!

From the management at Monarch, we want to thank them and the rest of the team for a great year as we look forward to more and better in 2011.

Kindest Regards,

Joe and Karen Tirio