2011 Monarch Customer Satisfaction Survey Results are In!
2011 Monarch Customer Satisfaction Survey Results are In!
Tuesday, February 8, 2011
We’re excited... but not surprised!
The results are in and they’re great! I won’t keep you guessing. Here are the results:
Overall Satisfaction: 100%
All respondents indicated “Very Satisfied” or Extremely Satisfied”.
Caregiver Satisfaction: 100%
Again, all respondents indicated “Very Satisfied” or Extremely Satisfied”.
Office Staff Satisfaction: 100%
All respondents indicated “Very Satisfied” or Extremely Satisfied”.
For the question “How likely would you be to recommend Monarch to a friend or family member if they should need our services?” 100% gave the top response (“Certain”) !!!
Some quotes from our customers!
We feel that the caregivers are very responsive, attentive, safety conscious, and nurturing.
- Name Withheld
I've had some experience with other caregiving agencies, so I can say unequivocally that Monarch does the best job of caregiver selection, training, matching to the client, and service from the office. Thank you for all of that.
- Name Withheld
A great big “Thanks” to the best caregivers and staff in the world! Thank you for making this possible and thank you for living the “Golden Rule Plus One” vision.
- Joe and Karen Tirio
Call us any time (888) 672-7060