This Privacy Policy governs the manner in which Monarch Senior Care, Inc. collects, uses, maintains and discloses information collected from users (each, a "User") of the monarchseniorcare.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Monarch Senior Care, Inc..
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Monarch Senior Care, Inc. may collect and use Users personal information for the following purposes:
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We may use feedback you provide to improve our products and services.
- To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Advertising
Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.
Changes to this privacy policy
Monarch Senior Care, Inc. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Monarch Senior Care, Inc.
monarchseniorcare.com
123 S Eastwood Dr, #153
Woodstock, IL 60098
888 672 7060
care@monarchseniorcare.com
This document was last updated on September 30, 2014
Testimonials
A few words from our clients
Monarch Senior Care is located in our area, so the co-owner came and spoke with us and our children. We liked what he said they provided. They were very very good. We were very pleased with them. The caregivers are all wonderful. They would do anything I would ask them to do. They would take the initiative and look around for something that is needed to be done and helped wherever they were needed.
- Jean
We liked their personalized care. They were also local to where my mother-in-law was. They were very professional but also very personable. They were always there. You could call them at any time and they would be more than willing to help if we needed somebody to be there or if we needed somebody in general. They were so accommodating. They just went above and beyond. If it's her birthday or mother's day, they always make something special for her.
- Jeanette
They were fabulous! They made sure that someone was there even in bad weather.
The caregivers were very positive. They fell in love with mom and she really enjoyed them. They had nice conversations. They let her know that they were there to help her. Whatever she needed they were willing to do.
- Sue
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Services Provided: Caring Companionship, Meal planning and preparation, Incidental transportation, Running errands, Light housekeeping Medication reminders, Assistance with bathing and grooming, Assistance with mail, Information and referral services
Areas Served: Alden,IL - Algonquin,IL - Barrington, IL - South Barrington, IL - Barrington Hills, IL - Barreville,IL - Belden,IL - Big Foot Prairie,IL - Bull Valley,IL - Burtons Bridge,IL - Camp Algonquin,IL - Cary,IL - Chemung,IL - Colby Point,IL - Coral,IL - Coyne,IL - Crystal Gardens,IL - Crystal Lake,IL - Crystal Manor,IL - Crystal Vista,IL - Eastwood Manor,IL - Emerald Park,IL - Ferndale,IL - Fox River Grove,IL - Franklinville,IL - Greenwood,IL - Haegers Bend,IL - Harmony,IL - Hartland,IL - Harvard,IL - Hebron,IL - Holcombville Corners,IL - Holiday Hills,IL - Huntley,IL - Johnsburg,IL - Lake in the Hills,IL - Lakemoor,IL - Lakewood,IL - Lawrence,IL - Lilymoor,IL - Marengo,IL - McCullom Lake,IL - McHenry,IL - McHenry Shores,IL - North Shore,IL - Oakwood Hills,IL - Palm Beach,IL - Pistakee Highlands,IL - Port Barrington,IL - Prairie Grove,IL - Rawson Bridge,IL - Richmond,IL - Ridgefield,IL - Ringwood,IL - Riverstream,IL - Silver Lake,IL - Ski Hill,IL - Solon Mills,IL - Spring Grove,IL - Sunnyside,IL - Terra Cotta,IL - Trout Valley,IL - Turner Camp,IL - Union,IL - Wonder Lake,IL - Woodstock,IL - Barrington Hills,IL - Fox River Shores,IL - Hi-Way MH Park,IL - Indian Trails,IL - Oakbrook Estates MH Park,IL - Pistakee,IL - Riley,IL - Royal Oaks MH Park,IL - Sunrise Ridge,IL - Sunset View MH Park,IL - Wonder Center,IL - Lake Geneva, WI,
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