Every one of our clients would recommend us to their friends and family
If you read no further, read this. In a recent survey, 100% of our clients would refer their friends and family to Monarch. I can’t think of any greater assurance we could give than this. While we don’t invest much in self-congratulation, if you’d like testimonials, you can read one here [Written Testimonial] or listen to one here in one of our recent radio commercials [Spoken Testimonial]. We’ve never lost a client due to service or price.
We do more to ensure client safety
Because we’ve made client safety as a top priority, we exceed all regulations for screening our employees. Beyond the required screening process, we do further screenings including a pre-employment drug screen. Most of our competition doesn’t do the minimum. Ask them to show you proof that the caregiver they assign to you has been cleared by the state-required, fingerprint-based background check at the very minimum. I think you may be surprised at what you find.
We have no contractors.
All of our caregivers and staff are our employees. We have no contractors and we are not a placement agency. That means that we take care of employment taxes, unemployment insurance, workman’s compensation insurance, payroll withholding and so on. Some agencies may be a little cheaper, but that’s likely because they leave you with these liabilities to manage. Furthermore, because these are our employees, we take care of fill-ins for day’s off or sick days. You don’t have to worry about a thing. We’ll make sure it’s all taken care of.
We offer a guarantee.
No one else in the industry offers a guarantee, and we’ve never had anyone make a claim against it. Simply put, our guarantee is this. If you decide that Monarch isn’t right for you, contact the office within three hours of the start of the visit and if we can’t make it right, there will be no charge for the visit.
We’re licensed, bonded and insured
Every business in this industry should be licensed, bonded and insured, but most aren’t. Just ask and we’d be glad to show you proof and we encourage you to do the same of our competition. If you are considering hiring an independent contractor, consider what might happen if they were to fall in your home. Who would be liable? Who would pay the medical bills? What if they stole something from you or your loved ones?
We’re easy to do business with
All you need to do is pick up the phone and tell us where to be and when to be there. We deal with the screening, interviewing, the paperwork, scheduling, fill-ins, supervision, payroll, taxes… we take care of it all so you can go back to living your life and loving your family.
